Frequently Asked
Questions

Project costs vary based on complexity and requirements. We offer transparent pricing starting from $1,000 for basic websites to $50,000+ for complex enterprise solutions. We will provide a detailed quote after understanding your specific needs.

Timeline depends on project scope. A simple website typically takes 2 to 4 weeks, while complex applications can take 2 to 6 months. We will provide a realistic timeline during our initial consultation and keep you updated throughout.

Yes, absolutely. Once the project is completed and paid for, you own 100% of the code, design assets, and all intellectual property. We provide full source code access with no licensing fees or restrictions.

Yes, we offer flexible support packages ranging from basic maintenance to comprehensive managed services. We can handle updates, security, hosting, and feature additions based on your needs.

We work with modern tech stacks including React, Next.js, Node.js, Python, and cloud platforms like AWS and Azure. We choose the best technology for your specific requirements and business goals.

Absolutely. We specialise in integrations and can seamlessly connect with your existing CRM, ERP, databases, and third party services. We will assess your current setup and ensure smooth integration.

We primarily work with fixed price project based billing for transparency and predictability. However, for ongoing work or uncertain scope, we can offer time and materials arrangements. We will recommend the best billing structure for your specific project.

Typically, we require a 30% deposit to begin work, 40% at key milestones, and the final 30% upon completion. For larger projects, we can discuss custom payment plans that align with your budget and cash flow requirements.

We follow an agile methodology with six clear phases: Discovery Call, Proposal & Planning, Design Phase, Development, Testing & Refinement, and Launch & Support. You will receive regular updates and have opportunities to review and provide feedback throughout.

Yes, we understand requirements evolve. Minor changes are accommodated within scope. For significant changes, we will provide a change order with updated timeline and costs. Our agile approach makes it easier to adapt than traditional waterfall methods.

We recommend weekly check ins for updates and feedback. You will need to be available for initial requirements gathering, design reviews, and final acceptance testing. The more engaged you are, the better the final product will match your vision.

Absolutely. All our solutions are built mobile first and fully responsive across all devices. We test thoroughly on various screen sizes, browsers, and devices to ensure a perfect experience everywhere.

We build everything custom from scratch. While we may use proven frameworks and libraries, we never use templates. Every project is uniquely designed and developed to match your specific requirements and brand.

Security is built into everything we do. We follow industry best practices including encryption, secure authentication, regular security audits, and compliance with relevant standards. We can also help with GDPR, HIPAA, or other regulatory requirements.

Yes, we handle all aspects of hosting and deployment. We can set up infrastructure on AWS, Azure, or other platforms, configure CI/CD pipelines, and manage ongoing hosting. We will also provide documentation if you prefer to self host.

We provide 30 days of complimentary post launch support to address any issues. After that, you can choose from our support packages for ongoing maintenance, updates, and enhancements. We are committed to your long term success.

Absolutely. We provide comprehensive training sessions for your team, along with detailed documentation and video tutorials. We will ensure your team is confident using and managing the system independently.

We stand behind our work. Any bugs or issues from our development are fixed free of charge. For issues outside our scope (like third party service changes), we will diagnose the problem and provide a transparent quote for the fix.

Yes, we are happy to sign NDAs and confidentiality agreements. We take your privacy and intellectual property seriously. Many of our projects involve sensitive business information and we treat everything with strict confidentiality.

While many of our projects involve confidential work, we can provide relevant case studies and connect you with past clients for references. We will share examples that demonstrate our capabilities in your specific industry or technical requirements.

We build all websites with SEO best practices including proper meta tags, sitemaps, fast loading times, and clean code. For ongoing SEO and digital marketing, we can recommend trusted partners or provide basic SEO optimization as part of your project.

The main ongoing costs are hosting (typically $20 to $200 per month depending on traffic) and domain registration ($15 to $50 per year). Optional costs include support packages, SSL certificates, third party services, and future enhancements.

We offer enterprise quality development at competitive prices, with full code ownership, direct communication with developers, transparent pricing, and no vendor lock in. We focus on building lasting partnerships rather than maximising per project profit.

Your satisfaction is our priority. We have structured review and approval stages throughout the project. If you are not satisfied, we will work with you to make it right. We do not consider a project complete until you are happy with the result.