Frequently Asked
Questions

Encode Digital is a Sydney-based software development studio specialising in custom web applications, mobile apps, websites, and digital solutions. We work with businesses of all sizes to build high-quality, scalable software that drives real results.

We're based in Sydney, Australia, but we work with clients globally. Thanks to modern communication tools, we collaborate seamlessly with businesses across different time zones, from startups in the US to enterprises in Europe and Asia.

Encode Digital was founded in 2018. Our founder and team bring over 8 years of combined experience in software engineering across enterprise, government, and commercial sectors.

We work across a wide range of industries including healthcare, finance, e-commerce, education, logistics, real estate, hospitality, and more. Our diverse experience allows us to bring best practices from various sectors to every project.

We work with both. Whether you're a startup looking to build your MVP or an established enterprise needing a custom solution, we tailor our approach to match your specific needs and budget.

Yes! Your initial discovery call is completely free with no obligation. We'll discuss your project goals, timeline, and budget to determine if we're a good fit. It's a great opportunity to ask questions and get expert advice on the best approach for your project.

We combine deep technical expertise with a boutique, hands-on approach. You work directly with senior developers — not account managers or junior staff. We write 100% custom code (no templates), offer transparent fixed pricing, and maintain long-term partnerships with our clients rather than treating projects as one-off transactions.

Absolutely. We're happy to sign a non-disclosure agreement before any discussion. We take confidentiality seriously and understand that many ideas are sensitive, especially for startups and businesses in competitive markets. Just let us know and we'll arrange it before our first call.